Supporting Safer Healthcare

“I care for you, I care about you, and I know you in ways no one else does; I am your doctor. ” The physician patient relationship is unique, sensitive, and vitally important.  Imagine for a moment, that you are the physician who made the opening statement, and that the patient to whom you spoke those words has suddenly, [...]

Starting today, people seeking medical care in Ohio have a new tool to help them decide which hospital might be best for them. The Ohio Hospital Compare site opened January 1st.  In addition to measures already reported on the DHHS site Hospital Compare, consumers can find information on costs and average length of stay.  For example, I searched Ohio [...]

Ever wonder about your chances of developing a serious post-op infection, or ending up with something accidentally left inside after surgery at your local hospital?   If your hospital is in New Jersey you now have a new way to look up that data, as well as other patient safety information.  The State of New Jersey Department of Health and Senior [...]

For most healthcare organizations the concept of transparency is big and scary.  It isn’t what we’ve done.  Legal privilege, confidentiality, peer-review; that’s what we’re used to invoking when care goes wrong. And with good reason.   Healthcare leaders don’t want events and near-events swept under a rug of secrecy. Process problems can’t be fixed if no one with authority to [...]