Supporting Safer Healthcare

You just found out that you’re a candidate for surgery, or that you have a chronic medical condition; where do you turn for information beyond what your doctor provides?  A growing majority of people look right here to the web.  A 2007 Harris poll found that 52 percent of adults sometimes or frequently go to [...]

Of course patients in your hospital want good technical care and positive medical outcomes.  The US DHHS Hospital Compare web site has been offering statistical measures for the past few years that allow patients to compare outcomes for selected conditions and procedures at various hospitals.  But how do patients FEEL about the care they receive [...]