Supporting Safer Healthcare

The 2008 Estes Park Healthcare Leadership conference is all about discontinuous change.  Continuous change, as it has been explained over the past few days here in Orlando, can be predicted and projected.  Discontinuous change occurs when future direction does not follow historical patterns.  In other words, the future of healthcare cannot be predicted with any [...]

“I don’t care if people like me – I’m just here to get a job done!”  Ever hear that one?  The problem is, sometimes getting the job done is a whole lot tougher, maybe even impossible, if our colleagues find us highly annoying.  Having the respect of the people we work with is great, cultivating [...]

When Aggravated Doc Surg goes on a rant the results are bound to be insightful and funny.  Don’t miss “We don’t speak the same lingo.”

Alexander Kjerulf blogs as the Chief Happiness Officer, and has recently written a book called Happy Hour is 9 to 5.  Now one might think that a CHO would say if someone isn’t happy in their job it must be their own fault, and we can all agree that sometimes that is the case. However, [...]

Their value will continue to be debated, but one thing is certain, online physician rating sites are here to stay. Elizabeth Cohen of CNN Health offers five tips for smart surfing on physician rating Web sites. 1. Decide what you care about 2. Look for volume 3. Look for specifics, not adjectives 4. Look for [...]

see more crazy cat pics This is Kim from Emergiblog‘s fault… She just had to post the link to this site, where I then had to spend 30 minutes looking for the purrfect medical caption…  After all, I do try to stay “on topic” here at the MSSPNexus blog.

Patient safety is the goal of every healthcare organization, and empowering patients to become part of their own safety team is an essential part of reaching that goal. Emmi Solutions, a company that produces web-based patient education, is now offering free adult and pediatric patient safety programs that are available for placement on your own [...]

Our family has been the victim of an avoidable medical error that came close to costing the lives of our newborn twins.  The cause was a chain of HUMAN ERRORS linked from the drug manufacturer, to the hospital pharmacy, to the pediatric ward, and finally to the administering nurse who twice massively overdosed our twelve [...]

By Lisa Venn, J.D., M.A., Advocate Alliance Health care institutions beware!  Having a “Hear no evil; see no evil” patient complaint policy is an expensive proposition.  Just ask Oakland-based Kaiser Permanente which was fined $3 million by the California Department of Managed Care for, among other issues, failing to adequately handle, review and analyze patient [...]

Dr. Wes, aka Westby G. Fisher, MD, FACC, board certified internist, cardiologist, and cardiac electrophysiologist, is the host of this week’s edition of Grand Rounds.  It’s a clever compilation of posts, organized by heart rhythm, and one of the few times I’ve been classified as “normal!” To miss this edition would be positively heartless! Stop [...]